1. What types of products does Cysere offer?
Cysere offers a wide range of high-quality home and lifestyle products including furniture, home décor, lighting, outdoor essentials, fitness equipment, and pet accessories — all curated for modern living.
2. Do you ship internationally?
Yes! We offer worldwide shipping. International shipping rates and delivery times vary based on your location and will be displayed at checkout.
3. How long will it take to receive my order?
Domestic (U.S.) orders typically arrive within 5–7 business days. International delivery times vary depending on the destination and customs clearance.
4. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and link to monitor the delivery status in real-time.
5. What is your return policy?
We offer a 30-day return window for most items. Products must be unused, in original condition, and returned with proof of purchase. A 3% restocking fee may apply.
6. Can I cancel or change my order after placing it?
Orders can be canceled or modified within 24 hours of placement. After that, we begin processing and shipping, and changes may not be possible.
7. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and other major secure payment methods. All transactions are encrypted for your protection.
8. Do your products come with a warranty?
Yes, all eligible products are backed by a 1-year warranty covering manufacturing defects. Please contact us with proof of purchase for support.
9. What should I do if my item arrives damaged?
If your item arrives damaged, please contact us within 48 hours with photos of the issue. We’ll arrange a replacement or solution right away.
10. How can I contact Cysere customer support?
You can reach our team 24/7 at [email protected] or call us at 929-636-9835. We’re always here to help!