Effective Date: April 3, 2025

At Cysere, we stand behind the quality of our products. Our 1-Year Warranty Policy is designed to protect your purchase against manufacturing defects and ensure your satisfaction.


✅ 1. Warranty Coverage

All eligible products purchased directly from Cysere.net include a 1-year limited warranty from the date of delivery. This warranty covers:

  • Manufacturing defects in materials and workmanship

  • Normal usage under proper care and handling


❌ 2. What’s Not Covered

This warranty does not apply to damage caused by:

  • Misuse, abuse, or improper installation

  • Accidents, drops, or neglect

  • Damage during transit (please file a claim with the shipping carrier)

  • Cosmetic imperfections (e.g., scratches, scuffs) that do not affect functionality

  • Modifications or unauthorized repairs


🛠️ 3. How to Submit a Warranty Claim

If you experience a defect, please reach out to our support team. Be sure to include:

  • Order number or proof of purchase

  • Description of the issue

  • Clear photos or videos of the defect

📧 Email: [email protected]
📞 Phone: 929-636-9835


🔁 4. Warranty Resolution Process

Once we receive your claim:

  1. Our team will review and verify the issue.

  2. If approved, we will provide a replacement, repair, or store credit—depending on the situation.

  3. We’ll guide you through return instructions (if applicable).

Please allow 5–7 business days for claim processing after all details are received.


📦 Return Address for Approved Claims

Cysere – Warranty Department
1507 Noble Way Ct,
League City, TX 77573-6568, USA